Terms of Service
Covers account ownership, gameplay rules and dispute resolution alongside privacy commitments.
LEGAL REFERENCE
How We Protect Your Account on ms1
Your privacy is the foundation of your account experience with us. We collect personal information only to verify your identity, process your JazzCash, Easypaisa, SadaPay and Raast deposits...
Data encryption on all transactionsAccount verification for securityPayment details never shared
What Information We Collect and Store
When you open an account, we collect your name, email, phone number and identity verification documents to meet Pakistan's financial regulations. We also record your deposit and withdrawal history through JazzCash, Easypaisa, SadaPay and Raast to monitor account activity and prevent fraud. Your gameplay data—game selections, session duration, account balance—is logged to provide your withdrawal records and support ticket history. Device information
including your IP address and browser type helps us detect unauthorized access. We do not sell or share your personal information with third parties outside our payment processors and legal compliance partners where local law permits.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
SECURITY PRACTICES
How We Secure Your Data on the Platform
Your account security relies on industry-standard encryption and continuous monitoring. We verify every deposit and withdrawal through our payment partners—JazzCash, Easypaisa, SadaPay and Raast—so unauthorized transactions are caught immediately. Your password is...
SSL Encryption
All data between your device and our servers is encrypted using 256-bit SSL technology, the same standard used by banks.
Two-Factor Verification
Your account can be protected with SMS verification codes sent to your registered phone number for extra login security.
Fraud Monitoring
Our automated systems track unusual login locations and deposit patterns to stop fraudulent account access within seconds.
Payment Partner Integration
JazzCash, Easypaisa, SadaPay and Raast verify your identity independently, adding a layer of protection to every transaction.
Session Timeout
Your account automatically logs out after 15 minutes of inactivity to prevent unauthorized access if you step away from your device.
Data Deletion
You can request permanent deletion of your account and associated personal data, which we process within 30 days.
POLICY CONSISTENCY
Privacy Across Our Terms and Policies
Your privacy commitments work together across our Terms of Service, Deposit Policy and Account Security guidelines. Each document reinforces the same principles: your data is yours, we protect it rigorously, and you...
Deposit & Withdrawal Policy
Specifies how JazzCash, Easypaisa, SadaPay and Raast transactions are recorded and protected.
Account Security Policy
Details password rules, login verification and unauthorized access procedures.
Cookie Notice
Explains how we use cookies to remember your preferences and detect fraud without tracking outside our platform.
Data Retention Schedule
Lists how long we keep transaction records, account history and identification documents for compliance.
Dispute Resolution Process
Shows how your personal data is used if you file a complaint about a transaction or account issue.
Policy Update Procedure
Outlines how we notify you of privacy changes and give you time to accept or close your account.
TRANSPARENCY PILLARS
What Our Privacy Policy Covers on ms1
Our privacy commitment spans every interaction you have on the platform. From your first account registration through deposit confirmation, gameplay sessions and withdrawal requests, we document what we...
Account Registration Data
Your name, email, phone and identity verification documents are stored...
Payment Method Storage
JazzCash, Easypaisa, SadaPay and Raast account details are never stored...
Gameplay History
Game selections, session duration and withdrawal records are kept in...
Device Information
IP addresses and browser details are recorded to detect unauthorized...
Communication Records
Support chat transcripts and email correspondence are stored to resolve...
Compliance Documentation
Regulatory filings and audit logs are maintained where local law...
Privacy Policy Questions Answered
We retain your identity verification documents and transaction history for five years to comply with Pakistan's financial regulations. You can request deletion of other personal data within 30 days of account closure. Gaming history and support records may be kept longer if required for dispute resolution.
No. Your payment method credentials are never stored on our servers. When you deposit or withdraw, you authenticate directly with JazzCash, Easypaisa, SadaPay or Raast. We only record that a transaction occurred and its amount, not your account numbers or passwords.
Yes. Log into your account and go to Settings > Privacy to download a complete record of your data. You can also email our support team with a data access request and we will compile your information within five business days.
Contact our support team immediately through live chat or email. We will review your login history, session data and recent transactions. If unauthorized access is confirmed, we'll reset your account, issue a new password and investigate the breach to prevent future incidents.
We use cookies to remember your language, game preferences and login session. These are stored only on your device and help us detect suspicious login attempts from new locations. We do not use cookies to track you outside the ms1 platform or share this data with advertisers.
These partners operate under their own privacy policies. We share only the minimum data needed to process your deposit or withdrawal. We do not give them access to your gameplay history, email or account balance. Their use of your data is governed by their terms.
Yes. If we make material changes to how we collect or use your data, we will notify you by email at least 30 days in advance. You can accept the new policy or close your account without penalty. Minor updates for clarity may be applied without notice.